We can ship worldwide. Some countries may have delivery limitations due to circumstances such as war, COVID, and other events that may impact shipping services. However, rest assured that we will always find a way to get your parcel to your door.

Delivery time may vary depending on your location and shipping method, but it usually takes between 3 days to 3 weeks. In rare cases, unexpected events may delay the delivery by about a week. But don’t worry, we offer multiple options and full support from our team to ensure that you receive your order as soon as possible.

We strive to be very strict in selecting the products that we sell, but keep in mind that some of our products may be second-hand or pre-owned. We can provide detailed photos of the product along with a clear mention of any little elements with color fading, scratches, or any other imperfections. If you have any questions or concerns about the product condition, please don’t hesitate to ask us.

No, we sell all kinds of anime-related goods and products that we can source from Japan. We are always happy to take your requests if you need anything from Japan, such as anime figures, card games, manga, and more. If we don’t have it listed, just hit us up with a recommendation for future product listings, and we will consider it.

For most products, there are no additional customs fees, regardless of the value. However, for some countries, there may be additional VAT or other charges that apply. For European customers, we do not charge the mandatory VAT and other charges and unfortunately, we cannot take responsibility for those costs. But we will gladly answer any questions you have regarding tax, customs, or other related concerns.

Yes, definitely! You can visit our on-demand section in the menu and provide us with as much information as possible about the product you’re looking for, even including photos if possible. We will do our best to find it in Japan, and if we do, we will source it for you.